Problem Summary
[Users need to create a temporary guest account for MCC visitors to logon to college computers.
Environment
- myMCC portal
- MCC faculty and staff creating guest access
- Guest users (temporary access)
Issue
A faculty or staff member needs to generate login credentials for a guest but may not know where to do this in the system.
Resolution
-
Log in to myMCC at:
https://mymcc.monroecc.edu
-
Click on the Technology tile.
- Select the Technology Links tile.
- In the Technology Links page, click Guest Account.
- You may be prompted to enter your credentials again.
- Select the appropriate guest type: 'Student Guest' or 'Faculty/Staff Guest'
- Enter a brief description in the “Purpose of request” field.
-
Click Submit.
-
The system will display:
- Guest username
- Guest password
Expected Result
A guest account is successfully created, and login credentials are displayed.
The guest password is valid for the current day.
Cause
(Not applicable — this is a standard request process.)
Additional Information
- Guest accounts are temporary and expire after the day of creation.
- Ensure the correct guest type is selected to match the user’s needs.
- Credentials may be shared securely with the guest user.
For further support, please reach out to Employee Technical Support, Monday through Friday, 8:45am to 4:45pm, at (585) 292-TECH (8324).
Keywords
guest account, guest login, visitor access, mymcc, temporary account, MCC guest access